The MSCA STAR achievement designation is only awarded to companies with the highest level of skill, quality, value, and professionalism in the industry. Companies are required to surpass stringent business and HVAC service standards set forth by the Mechanical Service Contractors of America (MSCA).
Our MSCA STAR designation illustrates our skilled technicians' commitment to providing our customers with excellent customer service.
This designation confirms to you that we:
MSCA STAR Requirement
Proven track record in HVACR or plumbing service business
Involved in the industry for a minimum of five years
A minimum of 25% of the service technicians hold UA STAR certification
Documented service safety and health program; outstanding safety record
Provide ongoing educational training to employees
Attend at least one MCAA or MSCA national or local program each year
Established truck inventory control system and tool inventory program
Maintain the highest level of customer service standards
How This Impacts Your Facility
Proven we know the business and provide customers with quality work
Dedicated to the HVACR industry — and our customers — for the long term
The best trained technicians, proven by passing a rigorous exam
Technicians working on your equipment follow approved safety protocols
Learning new skills; expanding industry knowledge to better serve you
Leaders in industry for exceptional educational and training programs
Ensures safe, effective and efficient workmanship and reliable service
Guarantees timely, efficient response to your needs; ensures satisfied customers
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