Building maintenance emergencies don’t always happen between 8 a.m. and 5 p.m. A critical piece of equipment can stop working overnight or an unexpected issue can arise over the weekend. That’s why Crockett is available 24/7 to help you respond when you need us most.
What Happens When You Contact Crockett After Hours
- When you contact Crockett after hours, you’ll first be greeted by our virtual assistant, which will gather information about your service needs.
- If your issue is urgent, your information is routed directly to our on-call technician.
- From there, the technician will contact you to assess the situation, understand what’s happening, and determine the appropriate next steps.
Our goal is to help you address urgent building maintenance issues as quickly as possible, even when the rest of the office is closed. Our mission is to care about your building as much as you do.
After-hours emergency service is available 24/7. Please note that additional charges apply for service outside of normal business hours.
When a building issue can’t wait, Crockett is here to help with 24/7 building maintenance. Call Crockett Facilities Services at (301) 781-7302 or contact us online.