Every day, commercial HVAC systems are asked to outperform the day before. In the summer, you will lean on your cooling systems to help ensure that everyone who enters the building is as comfortable as possible. This means that all of the associated systems must be kept in the best shape possible. Here is a guide to recognizing when you are getting the best service possible.
Your Partner Firm Communicates
Communication is essential in any relationship. It doesn’t matter if it is business-to-consumer (B2C) or business-to-business (B2B), or anywhere in between, for that matter. One of the easiest ways to determine that your commercial HVAC units are getting the preventative maintenance they need is when your partner firm communicates. They are obligated to keep you informed of their progress and tell you about any unexpected problems they discover along the way.
All Needs Are Addressed
Another way to feel confident that you are getting the service that you deserve is when all commercial HVAC needs are met. Your service partner should go above and beyond and exceed your expectations. They will have an account manager dedicated to overseeing every part of the process. When one person has this responsibility, there will be no interruptions in the service you receive, reduces and in some cases, removes any chance of confusion about relevant procedures, and will allow you to have peace of mind. Peace of mind becomes even more critical when you have multiple locations that need to have outstanding service.
Use of the Latest Innovations
Your service partner should also make full use of the latest technological innovations that are gaining popularity within the HVAC industry. For instance, the use of paper for recordkeeping is outdated and obsolete. Electronic record-keeping and mobile flexibility with devices and smartphones will help the technicians complete their tasks as efficiently as possible. This also means that work orders can be emailed once finished, which makes communication much more manageable and decreases the chances of any delays caused by misunderstandings.
Proof of Service
The best service providers will also furnish you with evidence of completed service. You shouldn’t have to hound them for updates or filled-out paperwork attesting to what they have done for you lately. Without a doubt, the most reputable technicians can give you the help you need with the quickest turnaround and the fewest amount of problems once the work is done.
Crockett Facilities Can Help!
Crockett Facilities Services, Inc. (CFSI) is committed to helping building owners, property managers, engineers, and facility professionals lower their operating expenses through HVAC preventive maintenance. We can develop a cost-effective, customized preventive maintenance plan for your commercial building that will provide you with peace of mind, improved comfort, and energy savings. Click Here to Request a Quote
To learn more about the importance of HVAC Preventive Maintenance, please contact us at 202.600.2787 or email@example.com. Our PM contract customers receive priority service with 24/7 emergency service in Maryland, Virginia and Washington, DC. Follow us on Facebook, Twitter, LinkedIn, and Pinterest!